- Home
- FAQ
Frequently Asked Questions
Find answers to common inquiries about Koal Lighting, our products, services, and how we can illuminate your projects. We’re dedicated to providing exceptional LED lighting solutions and customer support.
FAQ
About Koal Lighting & Our Products
Koal Lighting is a leading manufacturer focused on high-performance outdoor LED luminaires. Our primary product lines include Outdoor Wall Lights, Lawn Lights, Street Lights, In-ground Lights, Step Lights, Wall Washers, Flood Lights, Underwater Lights, and Pool Lights. We also offer a curated selection of indoor solutions like Indoor Wall Lights and Ceiling Lights to complement your needs. Koal Lighting is a leading manufacturer focused on high-performance outdoor LED luminaires. Our primary product lines include Outdoor Wall Lights, Lawn Lights, Street Lights, In-ground Lights, Step Lights, Wall Washers, Flood Lights, Underwater Lights, and Pool Lights. We also offer a curated selection of indoor solutions like Indoor Wall Lights and Ceiling Lights to complement your needs. Explore our full product range here!
We are an integrated industrial and trade enterprise (Zhongshan Koal Lighting Co., Ltd). This means we operate our own manufacturing facility, giving us direct control over R&D, production quality, and cost-effectiveness. Our dedicated export team ensures seamless communication and service for our global clientele. This model allows us to offer reliable, factory-direct lighting solutions.
Partnering with Koal Lighting offers several benefits:
- Factory-Direct:Â Direct control over quality and competitive pricing.
- Outdoor Expertise:Â Deep technical knowledge and extensive experience in durable outdoor LED lighting.
- Quality Assurance:Â Rigorous quality control systems ensure reliability in demanding environments.
- Customization (OEM/ODM):Â Flexible services to meet your specific project or branding requirements.
- Diverse Client Focus: Experience serving various sectors, understanding unique market needs.
Our versatile LED fixtures illuminate a wide array of spaces, including municipal roads, public parks, landscape areas, building facades, bridges, residential gardens, commercial plazas, hospitality venues (hotels/resorts), architectural highlights, underwater features (pools/fountains), and any project requiring robust, high-quality lighting.
Our outdoor luminaires are engineered for durability against the elements. Most fixtures boast an IP rating of IP65 or higher, ensuring excellent protection against dust and water ingress, suitable for various challenging outdoor conditions. Specific IP ratings are listed on each product’s datasheet.
Koal LED lights are designed for longevity, typically offering long operational life thanks to quality components and effective thermal management. We provide 2-5 years industry-standard warranties on our products (please refer to specific product details or inquire with sales for exact terms). We stand behind our quality with reliable after-sales support.
Yes, many of our luminaires can be configured for compatibility with common lighting control systems, including 0-10V dimming, DALI, and potentially others upon request for project-specific needs. We are also exploring integrated smart lighting solutions.
Ordering & Collaboration
MOQs can vary depending on the specific product model and customization requirements. We strive to be flexible to accommodate different project sizes and client needs, from wholesalers to specific engineering projects. Please contact our sales team to discuss the MOQ for the products you’re interested in.
Absolutely. As a factory, we have strong OEM (Original Equipment Manufacturing) and ODM (Original Design Manufacturing) capabilities. Whether you need custom specifications, branding, or unique designs, we can collaborate to create lighting solutions tailored to your exact needs. Share your custom requirements with us!
- Â
Yes, Koal Lighting exports globally. We work with reliable freight forwarders and can arrange shipping via sea, air, or express courier (like DHL, FedEx, UPS) depending on your urgency, budget, and order size. We can handle various incoterms (DDP,FOB, CIF, EXW, etc.). Request a shipping estimate when you inquire.
Yes, we understand the importance of evaluation, especially for distributors, contractors, and designers. Sample orders can usually be arranged. There might be charges for samples and shipping, which can sometimes be credited towards a future bulk order. Request samples of the lights you’re considering.
Don't See The Answer You Need? Contact us
If you have further questions or need assistance, don’t hesitate to reach out to our team. We’re here to help you find the information you need!
Have A Question ? Start
Consultation Now
Request our latest catalog or get a personalized quote for your specific requirements. We’re ready to be your lighting partner.
Â
Our Blog
Latest News And Articles
How to Choose a Quality Office Chair: Expert Tips from Yuhang
How to Choose a Quality Office Chair: Expert Tips from Yuhang How to Choose a Quality Office Chair: